Jeri Quinn, CBC

Jeri at Driving Improved Results works with leaders, emerging leaders and organizations as a communications expert with a practice focused on neuroscience, often serving as an organizational or executive coach. Jeri’s approach is ‘caring curiosity with accountability’ that builds trust and better relationships among:

  • business partners,
  • the principals in family businesses where a new generation is taking over,
  • potential partners who are evaluating a partnership,
  • merging or recently acquired companies,
  • any other scenarios where short term and long term results could be exponential, mediocre or disastrous

As a Conversational Intelligence® Certified coach, she facilitates the discussion informing the participants of the brain neurology happening, bringing out the best from each participant and creating shared success. The company culture shifts and all stakeholders benefit. Her work leads small and mid-size businesses to develop extraordinary and inspired financial and non-financial results.

The concepts and case studies in her book The Customer Loyalty Playbook: 12 Game Strategies to Drive Improved Results in Your Business were developed during her work as a serial entrepreneur, 40 years experience and familiarization with 40 industries. Jeri founded, grew and sold a technology firm, a commercial real estate firm and a variety of consultancies such as marketing and mental health.

In addition to private clients, she partners with the Kauffman Foundation, New York City’s Small Business Services, The Brooklyn Navy Yard and the Industrial Technical Assistance Corporation. More information is provided at her company’s website.